Help & support

Every route is computed against your rig's height, width, length, weight, and propane — low clearances, weight-restricted bridges, and hazmat tunnels are avoided. The transparency panel on each trip lists exactly which constraints applied and what they cost you in time, compared honestly against the fastest car route.

That leg couldn't be computed RV-safe (usually a data gap), so we fell back to car-grade routing (CAR) or a straight-line estimate (EST) — and told you, instead of pretending. Treat badged legs with normal driving judgment.

Range rings show how far your daily drive limit (trip settings, or your profile default) reaches along the route, with overnight options near each day's edge — RV parks, campgrounds, Harvest Hosts, rest stops, or Walmart lots, whichever you've allowed in preferences.

ETAs come from the routing engine tuned for RV speeds, then calibrated against real anonymized drive times shared by travelers who opt in. Wind, construction, and how often you stop for kolaches remain your department.

Anyone with the link — that's the point, and the risk. The link is unguessable, viewers can't edit anything, and turning sharing off kills the link instantly.

Only while you have GPS following on AND the live toggle enabled. Positions stream to viewers in real time; only a once-a-minute "last seen" is stored. Family sees where you are on the route and how far off it you've drifted — useful if something goes wrong.

No. Uploaded photos are re-encoded server-side, which strips EXIF metadata including GPS coordinates. Photos are private by default; making one public is an explicit per-photo choice.

One number per completed leg: how long it actually took versus predicted. Never your location, never a track. It's off by default and helps make everyone's ETAs honest.

Free: full planning for one active trip and one rig, forever. Pro ($49/yr or $6.99/mo): unlimited trips and rigs, the AI Trip Builder, GPX export, and everything we ship next. 14-day free trial.

Profile → Plan & billing → Manage billing → cancel. One click, in Stripe's own portal, no retention hoops. We also email you 14 and 3 days before every renewal — nobody gets charged unannounced.

Same place — Manage billing opens Stripe's secure portal. We never see or store card numbers.

No. We work hard on RV-safe routing, but underlying map data can be wrong or stale. Posted signs, closures, and your own eyes always outrank the app. Report hazards you find — the flag button on the map — and you'll make the next traveler safer.